Privacy Policy

1. Introduction

ASG Forensics ("we," "our," "us") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains what information we collect, how we use it, how it is protected, and your rights regarding your data.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, and country when you submit contact forms or case intakes
• Case and incident details submitted through our intake forms
• Files and evidence you upload for case analysis
• Messages sent through our client portal or contact forms

Information collected automatically:

• IP address, browser type, and device information (for security and anti-spam purposes)
• Pages visited and time on site (aggregated analytics, if enabled)
• Session and security tokens

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and manage your case
• Conduct forensic analysis based on submitted evidence
• Prepare and deliver forensic reports and documentation
• Communicate case updates and deliverables
• Maintain records required for business operations and compliance
• Protect our systems and detect fraudulent or abusive activity

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following limited circumstances: (a) with your explicit consent; (b) with service providers acting under our instructions (e.g., hosting providers); (c) when required by applicable law or valid legal process; (d) to protect the rights and safety of ASG Forensics or others.

5. Data Retention

We retain case files and personal information for a period necessary to provide services, maintain records, and comply with legal obligations. You may request deletion of your information by contacting us, subject to any overriding legal or contractual retention requirements.

6. Data Security

We implement technical and organizational security measures to protect your information, including encryption of data in transit (HTTPS/TLS), access controls, and secure server environments. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses session cookies required for secure form submissions and portal authentication. We do not use tracking or advertising cookies. By using our website, you consent to the use of essential session cookies.

8. Your Rights

Depending on your jurisdiction, you may have rights including: access to your personal data, correction of inaccurate data, deletion requests, restriction of processing, and the right to object. To exercise any of these rights, contact us at contact@asgardforensics.com.

9. International Users

Our services are accessible internationally. By submitting information to us, you consent to its processing in accordance with this policy, which may include processing in jurisdictions outside your own.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests, contact us at contact@asgardforensics.com.